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Contact Information
Email Support:
support@arccaptain.com
Customer Service Phone:
+1 888-341-3491
Business Hours:
EST/EDT: 10:00 AM - 7:00 PM, Mon-Fri
PST/PDT: 7:00 AM - 4:00 PM, Mon-Fri
Message Support Only (WhatsApp):
+1 989-244-9456
Business Hours:
EST/EDT: 8:00 PM – 6:00 AM, Sun–Thu
PST/PDT: 5:00 PM – 3:00 AM, Sun–Thu
Tips:
We usually provide only one tracking number. If you purchased multiple items, they may arrive in separate packages. If you haven't received all items within 10 business days, please contact us promptly.
Warehouse Address:
6015 Randolph St, unit B Commerce, CA 90040
Questions?
We're here to help with sizing, stylingand anything else, 3 Year Warranty, Extended 90 Day Returns, Expedited Shipping
Got Any Questions?
Use the form below to get in touch with the sales team
Our store
123 Fake St.
Toronto, Canada
Mon - Fri, 10am - 9pm
Saturday, 11am - 9pm
Sunday, 11am - 5pm
FAQs
Below are some of are common questions
How long will shipping take?
All orders are shipped within 12-36 hours from our warehouse in Bellingham WA. Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.
How do I know if my order is confirmed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Can I change my shipping address after my order is placed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.